1st March 2016

MIMS Download instructions

Please find instructions here for downloading process through the practiX application.

29th June 2015

Remote Connection via Bomgar

CSC are transitioning to a new version of Bomgar Remote Support Software, during this transition period practiX support consultants may request customers to access the Bomgar link from a new location.

Please click here to access Bomgar or alternatively you can copy and paste the following website address into the Address section of your internet browser:

14th April 2015

IMPORTANT ADVISORY CSC - Medicare Online De-Support

From the 1st of July 2015 the Department of Human Services will be de-supporting older versions of the Medicare Online Adaptor. If you are currently, or intend to start, using any of the Medicare Online functionality, practiX version 1.43.1 is required.

Version 1.43.1 was released in November 2014 and if your practice is on version 1.42 or lower, please organise an upgrade of your practiX software well before the 1st of July. Failure to upgrade to 1.43.1 by the 1st of July will result in electronic claiming and related services through Medicare Online to cease.

Medicare Online functionality includes ACIR, Medicare/Health Fund eligibility checks, Medicare or DVA bulkbill claiming, Eclipse and patient claiming.

To organise an upgrade please go to the upgrade tab and complete an Upgrade Booking Form.

3rd February 2015

IMPORTANT ADVISORY - Product Alert Notice (IHI Functionality)

Further information regarding the Product Alert Notice GEN-106 regarding IHI Lookup functionality in practiX and HIE Suite. If you have ever used the IHI Lookup function please go to the Downloads section for 'Product Alert Notice Actions’. If you have not received a Product Alert Notice and you have used the IHI Lookup please email

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